What is NeedHelp?
How Does It Work for IKEA Assembly Service?
You are planning to use IKEA installation service after buying furniture from them. When you click on IKEA assembly page, it directs you to a third-party website ‘NeedHelp‘. IKEA no longer provides assembly service directly from their company in Belgium and has partnered with NeedHelp instead to fulfill this requirement, should you need it.
Now you hesitate and wonder if it is a reliable company and how does NeedHelp work? And honestly, is the process of hiring a professional carpenter through them complicated?
To clear things up, here’s my personal walkthrough and review based on my own experience. I also included what I paid to get my IKEA wardrobe assembled.
Item bought: One HASVIK wardrobe measuring 200 cm (L) X 63 cm (W) X 236 cm (H)
Designing My Custom IKEA Wardrobe with the IKEA Planning Tool
If you are also buying an IKEA wardrobe and would like to customise it according to your whims and fancy, like I did, here’s a tip: use the IKEA Planning Tool. It’s super fun and makes designing your wardrobe way easier. You can drag and drop sizes, colours, frames, doors, and shelves from an IKEA options basket until you get exactly what you want through digital visualisation.
Every time you add or remove something, the price updates in real time, which really helps keep your budget under control. Therefore, you can keep your budget in sight and not exceed it. You will have lots of fun doing the mix and match, bringing out your design creativity.
The best part? You can create as many designs as you like, save them with a design code, and come back to tweak them whenever. Once you’re happy with your design, you can download a picture and start getting quotes from NeedHelp.
Getting Quotes from NeedHelp for IKEA Installation
NeedHelp is basically an online marketplace that connects you with certified tradespeople. You don’t have to hunt for them, as they will come hunting for you once you post your enquiry online. This makes things so easy, as you don’t have to scroll through hundreds of profiles to pick one.
Here’s how it went for me:
➊ Register an account on NeedHelp.
➋ Submit your request. Upload a photo if you have one to avoid ambiguity and to communicate clearly what you want to assemble or install. Your city, postal code and text will be visible online for everyone to see, so remember to keep sensitive information private.
I attached the design made with the IKEA Planning Tool. One criterion I had was to bring up the IKEA materials from the ground floor to the first floor together with my partner.
➌ Get a market price. The portal will give you an indicative market rate based on your request. You can edit the price, but since it was my first time using the portal, I left the suggested market price of €175 as it was and see what comes later.
What impressed me greatly was that within a span of 10 minutes, I received 7 – 8 quotes via email. Over the next 2 hours, even more offers rolled in! Most hovered around €175, which seemed to be the fair rate suggested by NeedHelp. A few were slightly higher at €188.
One of them stood out by quoting €125 amidst the €175 price tags. The next day, I contacted him by replying to the portal before hitting the ‘confirm’ button. We first agreed on a date and time together, then I confirmed his job on Needhelp.
👉 Pro tip: If you set your price lower than the suggested rate and get no bites, try raising it.
➍ Make payment.
Payment Options on NeedHelp Explained
There are 2 ways to make payment after you have decided to use a tradesman from NeedHelp.
NeedHelp gives you two ways to pay:
① Pay a 10% deposit online, then the rest on the day.
② Pay the full amount directly on the day of assembly.
I chose option 2. At first, I was unsure if the 10% deposit was an extra fee for the platform, but after emailing NeedHelp (and getting a quick weekend reply!), I learned it’s just part of the total price — no hidden charges.
The tradesman I hired, let’s call him D, said I could pay by cash or Payconiq, whichever I preferred.
My Assembly Day Experience with NeedHelp
D showed up right on time and built my Hasvik wardrobe in under 3 hours. He was professional, knew exactly what he was doing, and everything went smoothly. I paid him in cash, and that was that.
Pros and Cons of Using NeedHelp for IKEA Furniture
✔️ Pros:
- Super quick to get multiple quotes (within minutes!)
- Transparent suggested market price
- Easy platform, no need to hunt for workers yourself
- Responsive customer service
- Reliable tradesman, smooth assembly experience
❌ Cons:
- Prices can vary, so you might need to compare carefully
- Deposit/payment instructions could be clearer
- You might feel hesitant at first since it’s a third-party site
Final Verdict: Is NeedHelp Worth It for IKEA Assembly?
Overall, I’d say NeedHelp is reliable. My first trial with them went really well — the platform was easy to use, transparent with pricing, and I ended up with a trustworthy tradesman who got the job done. I’m pretty sure if you have other types of big furniture that needs to be professionally installed or assembled, such as the kitchen cabinets, NeedHelp carpenters are responsive, offer competitive prices and are worth giving it a try.
Lastly, if my experience has been helpful to you, leave me a comment and let me know how it goes for you.
